Identify any challenges or opportunities that came about from following the PIT Double Diamond design process. What worked? What didn’t?

• We took more time the schedule asking on the engagement part. Due to Covid-19, it's hard to interview with some stakeholders. It's better to have longer time for the engagement process.

• During the research process, our group break into two small groups, it's pity that there is no CS students in our group. It's really interest to work with people have different background.

• Other process all went well, espacially the test part, zoon give a even better environment for us to tast our prototype with people now are all over the world.
   

What impact did taking a public interest technology approach have on the design process, design decisions, and ultimate design of your product.

• Our groupmates are all Urban design students. Different from our previous design process and focus, taking a public interest technology approach encourages us to focus more on the users. Thinking about what cause their pain point, how to solve it, then use activities to connect them, filling the gap and enhancing minorities’ sense of cultural belonging in this immigrant country.  ​

Any advice for future designers and developers who choose to use this approach?

•  Don’t ask question with an expected answer.

• Find target users’ pain points, put ourselves into their shoes and think.

• Frequently asked ourselves what cause the pain point or struggle.​

Do you have extra questions you might add to our PIT double diamond based on your own process?

• After we have the final prototype, we think its's useful to have a beta test with hundreds of our real stakeholders. The data and the feedbke from this process will be useful. The course can even be a two semester class. We believe it deserve longer time.​